Sustained High Performance by Design

Facts, fiction and metaphor

Are we guided by facts or fiction?

We are guided less by facts and more by myth, fiction and fantasy.

9/11 is a fact, not illusion, so are the war 1, war, 2 and the war 3 now going on. We have democratized wars and conflicts, flattened it (The world is flat- Friedman) dispersed them all over the planet.

Bear Stearns, Freddie Mac, Fannie Mae, Lehman Brothers, AIG, the pharaohs of financial pyramids walk away leaving their accumulated follies on to the public. When the same happens to the farmers the escape route is suicide for many

Facts do not take hold of our minds as myth, fantasy and fiction do. The superman, batman, hunks, WWF, larger than life heroes/heroines, science fiction, the star wars and particle accelerators are attempts at creating modern myths. We need more and more potent amnesiacs, analgesics and anti-BIOTICS – substitutes to do away with the grim reality of life. Older myths still survive and we continue to be driven more and more by shadows and myths. We wish to forget facts or sweep them under the carpet. In India, we have an ancient text by name Bavishya Puranam. Bhavisya means future and puranam is an old epic story. I hope you see the twist. It is time for us to rely on myths to create a more desirable future. This is why we are compelled to talk in metaphors, since we are in a process of creating something which does not exist .

As technological bandwidth and connectivity increase, human bandwidth and connectivity decrease. I see this all around me, with my own children demanding more and more bandwidth and becoming less and less concerned about broader issues. I have begun to suspect that their jobs are creating an occupational hazard to them and the society at large. The higher incidence of suicides in Bangalore, to me, is a bandwidth problem of the latter kind. So is the terrorist issue. The first step to the making of a terrorist is to narrow his bandwidth. The multitude of disciplines and the silos they create offers the best setting for the narrow bandwidths which in turn chokes the channels creating more noise than communication. We need a Meta discipline, the first discipline, which connects the scientists, priests and the artist to transcend these barriers to communication and community since all the three are in the same business – that of explaining reality to lesser mortals like us. The knowledge hole is more serous than the ozone hole.

The bandwidth problem is not exclusive to the younger generation. Institutions too pass through the process. The midlife crisis of the CEO is passed on to the organization he heads, that of the politician to the country and of the Guru to the disciples

I met Jo on the beach, in my time with the fishermen. We continue to meet on the beach, less frequently, since he has moved to another shore. He is a PhD in his area of expertise but you would not get these thoughts anywhere in his work or even in the class rooms when he teaches. There is a risk attached with a wide bandwidth. One could be ‘excommunicated’. He believes in many births/many lifetimes. He still has hopes of pulling me over to his position on birth and rebirth. I am tempted to do so when confounded by the recollection of childhood memories in our workshops. I am afraid that after the age of five there is a kind of growing down in the process of socialization. Much later one could reconnect with these memories and grow up. I am yet to make up my mind whether to join his school or not but I have gained a lot from his arguments

Here is a brief on our many sessions on the beach over many years, since 1985

He would watch the waves beating on the shore and would talk about the waves in the production of bio-mass in the sea and the consequent rise and fall in fish production, what it does to fishing, corresponding waves in farmers’ produce on the land, the waves in life, business, and markets. He taught me to see things as waves and cycles. He foresaw the present crisis in financial markets and the coming economic slowdown, the big crunch in demand driven by the inability to connect to the voice of the masses across the planet.He has a pet theory on why Jesus recruited Peter as his CEO against our current paradigms of selection, recruitment, training and development. He challenged my B-school education. “If you have any competencies that you claim to have, go to the bottom of the pyramids and prove it rather than skimming the cream and stamping them with Ivy League labels”. Christ made the choice since Peter would fit the bill in terms of his mental maps that go with a fisherman.

So next time you go head hunting check their mental maps!

He stripped me of my notions of an internal flatland which he told me is the inheritance of all land based humans, since the beginning of settled agriculture, some 10,000 years in the past. Prior to that, the fishermen and the people on the land had the same worldview. Both were hunting and gathering. He was born in a fisher family, used to go fishing with his father as a child, an outsider to the flatland, having lived on the coast and the sea for generations. A good fisherman has a different worldview closer to reality than the humans on land. He is pushed to the brink much more than the farmers. He produces much more than the farmer yet he is poorer. He is seldom driven to suicide and the spirit of community is more alive in the ecosystem people who survive on common property resources

He is the one who introduced me to the concept of digital, analogue bandwidths and the other bandwidth, of expectancies in human communication and how the net result has not been any better. He has a very wide bandwidth which you would know only at a personal level. He would go on how water is recycled on the planet, how everything is in a cycle or process, that there is nothing linear or ‘straightforward’ about nature and then take the quantum leap to conclude that we too pass through a higher order version of the process. If we want we can break out of that giant wheel of births and rebirths

He challenged me with some insights from his many life times

Of the time he was in Egypt and Joseph’s dream of the good years and bad years. How the natural cycles in primary production would hurt the farmers and how famines would result unless the state steps in to lend a helping hand when the cycles turn against the farmer and why left to themselves, markets will fail the farmers. More so in the case of fishermen who have no property rights other than common property and open access to resources.

Of the time he was in Jerusalem and how Jesus had been reinvented over centuries to suit the bandwidth requirements of different times. Low bandwidth of practitioners leads to creation of silos and pyramids in disciplines which kills community and would conclude with a sigh. “It is all about bandwidth, of people, technology and the interface”

The Process – Enhancing bandwidth

I was playing a game with 57 MBA students for two days. It went on from 9.00 AM to 9.00 PM on day 1 and from 9.00 AM to 6 .15 PM on day 2

Prior to the game, I talked to a local politician to understand the business he is in, that of development of the locality

I also talked to their professor to get some insights about these young men and women who are in the business of becoming businessmen

The game commenced with an assessment of their present position, globally and locally, in the context of the global meltdown and the situation of the locality

Both the politician and the professor were exceptional people who will not fit in with our perceptions of the run of the mill in this category

Then the game with the students began, simulating an organization working together as a community for two days and an open selection process of identifying a group who would be offered premium placements   on the basis of their mental maps. Then I checked their mental maps on many issues.

All of them had a map as shown in figure 1 deeply ingrained in them, the code for failure – BOOMS AND BUSTS. They will with those maps will build their towers of babylon and will be wall street smart.

Mental maps

Fig. 1 is about birth maturity and death. Fig 2 shows the shift to a dynamic one of continual improvement and renewal. Is such a shift possible?

The first set never goes beyond the level of a clock or a bullet leaving the barrel of the gun. The difference is only in the duration, time.  The potential to self-regulate or the potential to transform to a learning engine, a sustained high performance system, is not expressed. The claim to culture, civilization, evolution, improvements are but empty boasts

Why so?

Columbus reached America. He never wanted to go there.  We too are as good as our maps.

Can we have a better set of maps? I told them of the Eagle’s gift

Between before and after, it is not the world that has changed but the map of the world. This is all that we can do and that is good enough.

The problem is not with the world but our maps of the world

We did quite a few other things, more stories, team learning, dialogues, Buddha’s smile, discussed the First Discipline Framework

They presented their understanding of the framework, told me of their dreams on the morning of the second day. They were surprised to look at their own process. All of them came up with evidence and data about the shifts, each contributing to the community learning process

We can indeed observe ourselves 24/7, the first step to continual improvement.

We positioned ourselves, fixed the direction for the journey and reflected over our improvements during the process. The shared space expanded as we moved along with the work.  The map for a learning community was crafted and the process is on.

Simulating High Performance – Defying gravity

The Business Strategy Simulation: New University, Udayagiri, TN. Number of participants – 61 including the three facilitators. The System of Profound Knowledge, (Deming) helps us to see how complex organisations work.   Organisations   guided by SPK will be more effective and successful. We demonstrate this using the First Discipline Framework. We tell stories, about 15 of them. Every community need to tell its own stories and recreate old stories. We reflect every now and then and the participants develop the game. Harvard agrees with what we have been doing for twenty years. http://hbswk.hbs.edu/item/6119.html

The Simulation

  • How do we fix the true north (the true point)
  • The business, transformation of the crowd to a sustained high performance community
  • Choose the CEO , prescribe a process, Position him so that he positions the community and make sure that the community is on a path of continuous improvement – sustained high performance
  • The CEO selects a custodian of maps, CTO, Facilities Manager, other additional positions as required
  • Selection of VPs Marketing, HR , Finance, Learning and Development , timelines
  • Position them in the appropriate quadrant by consensus of the group
  • The CEO fixes the true north , describes his compass function
  • The VP marketing outlines the market potential, BDP and personnel requirements / product/market mix, pricing, targets
  • VP HR – translates the business plan and organize the human component
  • VP Fin – the controller of weights and measures – Metrics
  • VP L&D – his/her business is that we learn continuously
  • Other roles: Regulators/industry associations/venture capitalists , external public

In the mornings we recollect our dreams to check whether our unconscious is aligned with our conscious. The process goes on for six days from the beginning to the 12th evening. Everyone worked on their own during the two holidays in between and continued to add value.  We climbed peaks and took glimpses of the blue ocean space and at times fell down to the valleys like humpty dumpty but managed to gather ourselves together and continue on the journey.

The game continues… but we are back to our respective places of work. Are we back to the same place? Certainly not, we have moved ahead towards true north, 61 of us … a learning community.

The journey/process is on. We plan to meet again

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Our Models of the World

The Eagle’s Gift

The eagle lived on the tree beside a deep well and in the well a community of frogs. None of them had ever been out of the well. Every night the eagle could hear the granny frog tellling bedtime stories to the young one. One morning when the thermals had begun rising in the air, the eagle swooped into the well, grasped one little frog in its claws and rose up with the thermal. The heights and the fear of death overtook the little one. Then the eagle let go of the frog from the heights above the well. While falling back, the frog had just a glimpse of the world outside. The eagle went back to the tree and waited for the sun to set, to hear the story of the day. What will be the story of the day? Tell us?

We have been collecting these stories for over 19 years now. Initially everyone connects it in their own ways.

Some identify themselves with the eagle and some with the frog and the fear of death. Not many with both, eagle and the frog, the big and the small, telescope and the microscope, Hubble and the Femtoscope, Global and local and the  connections in between, how mental models are formed and revised to become  mental maps – knowledge

How best to continually learn and how an old world of the frog collapses or the new frames come to sit on the older version of the software. A new world is born. Yet we are all in that well – of Nature

We will never see all of it, but we can see much more now than any time in the past and there is a long way to go on that road.

Knowledge architecture

Meenakshi asked, “Explain knowledge architect” and Wanderer found the word “awesome”

Knowledge Architecture is Knowledge + Design, as we see it.
Designed to?
• Creating a more desirable future.
• Learning faster as individuals and communities
• Targeted at problem specific solutions
• Deliver sustained improvements.
• Facilitate dialogue and learning
Most often, solutions do not lead to net improvements. The provider turns myopic to the issue out of a natural bias to one’s own baby, driven by selfishness than appropriate selfishness (Handy), create leaders and followers, teachers and students amounting to more of dependence than independence and interdependence
Knowledge is the sum of all that we know, we will know and can know and the process is learning. To learn is to connect, reflect and catalyze- better, faster and deeper and improve together. Parents and teachers desire that children learn faster. Managers desire that they learn faster than the competition. Citizens wish that the country positions itself as a learning community and improve faster. But do we really learn?
There is extreme urgency for rapid learning in the context of environmental concerns, social divides, growth vs. inequity, war for talent, inclusiveness and the role of corporations in creating a more desirable future. Technical connectivity enhances the possibility of real time collective and purposive learning. Complexity of these issues demands a new pedagogy, tools and processes. More of the same would not suffice. It is not that we may not know. It is also equally important to design new ways of prioritising, showing, experiencing, comprehending what we already know at a greater scale and pace. Knowledge architecture addresses these issues of crafting new ways of seeing, a prerequisite to creating a more desirable future. There are many ways to achieve this.

Visemiotics is one. Symbols facilitate easier navigation than written text as in the case of GUI of computers and software applications. A picture is worth a thousand words. At times there is no substitute for a visual symbol as in the case of road signs. Some aspects can only be communicated through visual symbols and text often hides the big picture. The younger generation is more visually dependant than on any other stimuli for learning. The visual stimuli have the highest bandwidth too. Yet one cannot ignore any one since each one has their own preferences. Stories, storytelling, scenarios, dream work, models, experiential leaning, open space, real time management development, dialogues, a lot many tools are now available to take care of the process.
The integral framework is a visual tool, a product of knowledge architecture to accelerate learning and mastery of some of these competencies

+ Manish Agarwala, the Mac Arthur Grant 2009

Sustained High Performance by Design

The Graphic User Interface (GUI) contributed significantly to the pervasive use of computers, PDAs, mobile phones and various other gadgets transcending barriers to the use of technology and thus accelerating the emergence of a more connected and flatter world. The GUI attenuated the complexity of the black boxes, hardware or applications software and facilitated self-navigation. A similar interface to the discipline of management would go a long way in bridging the even more challenging issues of transcending the divides and barriers to the emergence of global community

Management is relatively a young discipline with the potential to emerge as an integral Meta system to bring together various disciplines. However the student is often perplexed by the profusion of jargon resulting in a semantic swamp. The crossover seldom happens. The current context, of business, environment and development, raises serious concerns as to the relevance and validity of the practice. General Motors which provided the context to the Concept of the Corporation, (Drucker) has filed for bankruptcy. GM is not an isolated example. The best of talent which headed to the investment banks took decisions which they would have thought to be in the best interests of its stake holders which came to challenge the very foundations and premises of the discipline. Major growth stories of the IT era were mostly entrepreneurial and technology driven. This growth has peaked and in scouting for fresh growth the emerging markets have become the focus of attention. While China has more or less followed an aggressive path of taking on the competition, the Indian position still remains unclear and out of focus. For the student of developmental management India is unique in its level of complexity. It is what Galapagos was to Darwin in deciphering the story of evolution.  Solutions that emerge out of this complexity have universal validity that could meet the challenges of creating a more desirable future, both local and global. The GUIID is a map to make sure that we don’t miss the woods for the trees since in the final analysis we are as good as our maps since we know physical world through our maps of the world.

Reading the Map

The observer self at the centre attempts to make sense of the world looking inside and outside to fix its own position and evolve a map for the journey. The self can be the individual, organisational or community self. The map has four quadrants, directions, as in any other geographical maps. N stands for true north. The quadrants on the left are internal to the self and the right, external to the self.

At some stage in the process, the self positions itself for improvement and takes the invariant position, anchored at the centre. P is the present position, variant in time and F, the direction for the journey. Between the three, the common ground for all metrics is defined which can be made specific to each context, practitioner and domain. This is the solution space, the gap between potential and performance, the blue ocean space for the onward journey.

Quadrant NW is a map of the ideal, the deep structure, the conceptual, pure potential, design and the world of ideas .The order, hierarchy, complexity and potential increase with each level. The alignment and interdependence need to be recognised to understand the performance issues in the external world mapped in the bottom right Quadrant, SE. The four quadrants are analogous to the four wheels of a car, a learning engine, which continues to improve its past performance as it moves to true north. The eye at the centre represents the self, the observer and the driver of the car. The wheels must be aligned for the car to move on

There exists a conflict, misalignment, between quadrants NW and SE, ideal and the operational. The same goes for quadrants SW and NE, between internal self and the external social system. It is for us to create the alignment so that the car moves on. The first step is to see the interconnections and see the whole as one in process, evolving, in emergence from completeness to more of completeness. What makes the human unique as a class of systems is the potential to improve. There is ‘no’ gap between potential and performance up to the level of animals (see quadrant SW)

The gap begins after the level of animals. The gap can also be seen as the waste in the system, the unrealised potential, the root cause for problems. In terms of potential vs. performance, the human is sub animal. Corresponding to the total potential/performance gap, there exist a gap in every one of us which forms the personal sphere for improvement which would lead to the question, what are my potential and my performance?

Quadrant NW is the ideal, perfect, conceptual, pure potential in perfect alignment at all levels, from the maps to Meta systems.  Quadrant SE is the physical world of measurement, performance and mirrors NW, till the level of animals. The knowledge gap is the major reason for the gap. There will always be a gap but it is feasible to narrow the gap and bring about sustained and continual improvements.

Quadrant SW is internal to the self and NE represents the external social system. While learning is a pre-requisite to improvement, history and habits encourage conformity. This is both a challenge and an opportunity. Self could be the individual, team, organisational or community self. Complexity increases with levels, potential too.

The map facilitates positioning, fixing the direction for the journey and measurement of progress.  It is possible to visualise the nature of the journey as an ongoing process of continual improvement and renewal. The problem/solution boundaries help reduce the search effort, accelerate learning and reduce the risks of futile search. A map is a pre-requisite to any journey. “A journey of a thousand miles begins with a single step.” Confucius. To take that first step we need to know where our position is and the direction in which to take that step, to be on course.

The ideal of an integral and problem focused metrological pluralism suggests that we reflect on the way we use developmental metrics, in order to make principled decisions about which types of metrics are appropriate for which purposes. In order to do this we need to build validity and reliability profiles for existing metrics and begin to dialogue about the implications of what we have to work with. This rigorous reflection on metrics should be supplemented with reflections on the problem-spaces we face. What are we trying to do with the metrics we have? For example, it is likely that clinicians and coaches need different metrics than researchers, while educators require measures that differ from those used by organizational consultants. 2.  It is precisely this logic that has brought us to the current stalemate. All measures need to converge on the common ground of taking us closer towards true north rather than lead to greater chaos.

Using the map: A Simulation

Teaching is dead. Long live the Teachers – A Journey to the Centre for Accelerated Learning and Competency Development.

GS is driving.  Sree and Dinesh are new to the dialogues. JM and Sree are in the back. The mood is one of excitement. We feel as if we are going back to school. All of us had some experience in the past as regular teachers. Sree has recently taken up a teaching assignment in one of the B- Schools in Bangalore.  We are to meet forty Professors in one of the best seats of learning in the south. The University has around 14,000 students including a significant number of foreign students and 800 teachers on the faculty. We are to facilitate a dialogue on Accelerated Learning and Competency Development (ALCD), for eight hours.

Who said what is not very relevant. What is important is that the dialogue continues.

Welcome on board, Sree and Dinesh. First things first, the journey of 440 KMs starts with a single step

Confucius was wrong. There is something which is even more basic to the first step.

What is that?

Where are we now? Without knowing our position, we will not know where to point our first step to.

We are in Bangalore and we will be in Hosur soon and in another three hours we will be in Vellore, one of the earliest seats of learning, in the history of new India

What are you hinting at?

What is our position, I am talking about the invariant one? Are we teachers or students?

Students, yes, Teachers, not.  All of us gave up our teacher’s hats long long ago. We take the common position that we are facilitators, not teachers. This is what brings us together. Senge is right, we are our positions. The paradigm has already shifted. Teaching is dead, only learning matters.

But for your teachers you wouldn’t be here now. True. I hated most of my teachers and never wanted to be one.

But that is what you have become. Resistance creates resistance. You have become what you have hated most.

Yes, in a way. I was teaching for three years and I was burnt out. I walked away from the job.

That was because it was a job for you. What made the turnaround?

The bad teachers taught me the most, how not to teach and the best teachers did the least teaching. These were the ones who brought us to what we are doing now, accelerating learning and competency development. They facilitated. They did not teach

So teaching is not dead. Long live the teachers.

Hold on, there is a call from the University.

They are waiting for us. We are running late, stuck in the traffic. A garbage truck has had an accident, a multiple collision. The average effective speed of traffic on the road to Hosur is around 15 Kms, sans accidents like this.

GIGO, Garbage in Garbage out. In my hometown, the municipal tractors are on the road even at ten in the morning reducing the speed of traffic to the speed of the tractors.  Nobody seems to be bothered because things haven’t improved much in the last forty years of my flitting in between. The garbage inside is more serious than the garbage outside. The garbage is a toxic asset, we too need a toxic assets rehabilitation programme, TARP.

It could be a TRAP. You touch toxic assets and you too would turn toxic.

We will develop technology to handle it without getting toxic. If that is the case doctors would fall sick more than the patients.

Who says doctors are healthier than the general population?  There have been studies.

This is an occupational hazard. Once should know how to take care of themselves.

Hold tight, not to your hand rests but to your own positions. There will not be any risk. Risk is when we are not sure footed in our invariant position. Doctors fall sick when they shift from their invariant position, that of healers.  Catalysts are not burnt out in the process.

We will be late; the morale scale shows a low.

6.00 PM, we see the grand entrance and pass through the gates of learning.

A very lively campus, boys and girls crowding around the food courts …float over the magic carpets …walkways. There is an incredible feeling of lightness all around. We recollect the child in us.

The morale scale is up. We are transported back to our student days and memories of all the campuses we have been through, some of the best in the world. This too is a beautiful one, one of the very best. We are in awe of the grand vision reflected all around the campus.

The CAL team is waiting, patiently.   We have a wonderful dialogue. They have a great team and some veterans in the same domain. The morale scale registers VH, very high.  We present our game plan, agree and move on to the guest house, refresh our selves, impatient to move around and get a feel of the campus.

JM has a call from Shillong from Das whom he had met there during his last workshop on ALCD. Das wants him to meet his daughter, Madhu, a student here.  He lights up at the possibility of some market research, first hand. He promises to meet her after the workshop, the next day evening.

The dialogue continues late into the night.

9.00 AM.  The game is on

There is only one rule for the game. You are the prophet, I am not the one, and we are not the ones and perhaps the other way too.

Dialogue is possible between adults, in humility with the highest respect for the other. It implies that you respect your own self too.

We are 49 in all, professors, CAL facilitators and the four of us

GS presents the game plan. JM presents the framework. We do a simple metrics of where we are.  Activities and the process begin. Time shifts to timelessness. It is 4.30, time for the post metrics. The game is up at 5.00 PM. A good number of them would be interested in further dialogues. We sit together with the CAL team for stock taking.

We certainly learnt quite a lot and decide to meet again. The morale scale goes beyond VH

Madhu calls. She is coming over. JM has a long walk with her. His intuitions are validated. This indeed is the seat of learning in the south. He returns to the guest house.

The four of us take stock once again. We look at the times when we slipped from our invariant positions, a few, and retire for the night, pleased at a good day’s work.

Sreepuram is 6 Kms from Vellore. The temple is a very large magnificent structure, built at a cost of over Rs. 400 crores, a physical representation of the self on the ground, in the shape of a Sri Chakra. Sri Chakra and the Star of David are very similar. Sri is prosperity, goddess Lakshmi. There is a wait of three hours for the free darshan. We take the short cut option paying Rs 100 which still takes an hour. The sanctum sanctorum and the structure at the centre of a pond are plated in gold.   We attempt to connect our SELF to the structure and our own centres to the physical representation of it, the lotus flower on which the female principle of Lakshmi dwells. The soft music is pushed away by the silence at the centre. We return, more silent than when we went in

We drive back to Bangalore. The silence gives way. The dialogue picks up

So who is the driver of the car?  What drives us?

Are you referring to our car or the learning engine?

Even the car is not driven by GS because the CAL team were driving us to Vellore and now Giri is driven by his family because he steps on the accelerator to reach home by his regular dinner time with his kids before they go to bed.

If the car were a learning engine, which is defined as a system which continually improve on its past performance, I would say that the living matrix or the Meta framework is driving it

Why are you stuck up with frames and framework?

A movie is a designed collection of frames to evoke a deeply moving experience. This can work only if the design connects with embedded frames in the mind of the viewer.  The success of the movie will depend on how many are touched and to what depth they are touched. When one encounters a new situation, or makes a substantial change in one’s view of the present problem, one selects from memory a structure called a Frame. This is a remembered framework to be adapted to fit reality by changing details as necessary. (A Framework for Representing Knowledge, Marvin Minsky, MIT-AI Laboratory, 1974). He adds A Frame is a collection of questions to be asked about a hypothetical situation; it specifies issues to be raised and methods to be used in dealing with them.

The FD framework is an attempt to reach the common ground of such remembered frameworks.  That would accelerate learning and competency development so that we could achieve in three days much more than what may or not happen in the best MBA program in two years. Remember, some of us went through more than one.

Minsky further clarifies the distinction between the magician and the audience. For there exists a great chasm between those, on the one side, who relate everything to a single central vision, one system more or less coherent or articulate, in terms of which they understand, think and feel–a single, universal, organizing principle in terms of which alone all that they are and say has significance–and, on the other side, those who pursue many ends, often unrelated and even contradictory, connected, if at all, only in some de facto way, for some psychological or physiological cause, related by no moral or aesthetic principle.”–Isaiah Berlin {the Hedgehog and the Fox}

The difference between the magician and the audience is in their positions. The positions lead to a point of view.

Minsky goes on.

Questions arise from a point of view–from something that helps to structure what is problematical, what is worth asking, and what constitutes an answer (or progress). It is not that the view determines reality, only what we accept from reality and how we structure it. I am realist enough to believe that in the long run reality gets its own chance to accept or reject our various views. –A. Newell {Artificial Intelligence and the Concept of Mind}

What we are attempting through the framework is a Meta theory of problem solving to show the problem space which reduces the extent of the search effort and accelerate the pace of real learning.

The matrix, meta-framework points to the blue ocean space. Every achiever, manager, leader seek to grab a slice of this space.

Are you suggesting that the teaching paradigm has shifted to the learning paradigm?

It is just semantics. Chris says, the Welsh have only one word for teaching and learning, Hwyl!

Let us not forget Kuhn. Major changes result from new “paradigms,” new ways of describing things that lead to new methods and techniques. Eventually there is a redefining of “normal.”

We are in Bangalore. We have completed the circle. We are entering the dragon, back to the well.

We are not coming back to the same well. It is a different well. The ends will not meet since we are on a path of progress. It is not a recurrence to call it a circle.

Dinesh and JM get down, heading to the bar. GS and Sree head homeward. Both will make it to their dinner in time.

Designer Lives (3)

Perfection and Psychodynamics

After Xmas and New Year we wait for the next feast /festival, Easter?

We need to celebrate them on the same day, reinventing time. Every moment, day, is a birth, death and resurrection.  Celebrating the new decade makes better sense. We would like to wish you a new decade of real progress and sustained continuous improvement. Given the pace at which we improve, a decade makes a better time horizon to put all the improvements and disappointments in perspective.  When we make the shift to REAL from linear time, time does not run out, it stretches out.

You have always been a champion of laziness and you have invented another jugglery to substantiate it.  So wish you a still slower decade to laze around. Hope you cross the decade setting a new record of doing NO thing and continue to haunt us.

I am not lazy. I work very hard to remain a contrarian. I work very hard to improve my Jowar count and am very pleased with my progress, improvements.

Jowar?

It is a specially designed exercise for seniors, a combination of jogging, walking and running. I hope to join the veteran’s Olympics, post 2020. I also work very hard not to make any money, not to leave any foot prints including the carbon one, to consume less and stretch myself at the physical, mental and the spiritual planes.  I fight very hard not to go in for a new car. I give more than what I take; live more with less and make sure that my output is always more than the inputs.  I work on the fusion mode. I had to work very hard to make that shift from the fission mode. There is always a tendency to slip back and I have always to be on guard.

Let us continue from where we digressed. It is time to look at the other two wheels, quadrants.

You always talk in pairs, at least two balls at a time.

That is true of everything. A photon is a particle and wave. Black makes no sense without white. So here is the counter pair to Potential and Performance. We have Perfection and Psychodynamics to juggle with.

Psycho – dynamics, why the jargon after using the language of the shop floor so far?

Just to impress you!

We started with the assumption that if it takes an Einstein to understand reality, we don’t want any part of that. We have been accused of being too thin, un-academic, unsubtle etc. etc.  Google it, if you want a definition.  We don’t attempt definitions and we don’t have any institutional memory other than our personal ones. I have freed my memory banks of all data available by a simple search so that there is no clutter within.  In the post Google age, forty hours or even less of learning is all it takes to pick up the essentials to be really successful in life. We have been testing the hypothesis for two decades now.

How do you define success?

We don’t know.

I wish I hear this more often.

Each one will have to do that according to his/her standards. For us, if you haven’t got into accidents of any kind, on the road or off the road (relationships), not been ill but improving in heath, making as much money as you have decided to make, your family and friends are also doing equally well, we would say that one is successful.

What about perfection?

Perfection is embedded in us but we don’t want to accept it. Most businesses would go out of business if we accept it including the business of education. Guardians of knowledge, custodians of the keys, the gate keepers would not relish it.  Take a look at the list of gate keepers (the four classes of programmers) in the top right quadrant.

You would be thrown out at the gates itself!

There is this alignment problem between the two wheels of the learning engine. Paying attention to this will be worth the effort. This defines the learning requirements for the journey. Once we recognise the issue, the system, over time, will move towards a dynamic steady state.  It is good to be confused   because ultimately there will be a resolution. We will not have butter without churning the cream. It is said ask and ye shall be given.

Make it clearer. I have a low tolerance for ambiguity.

There is the ideal and our understanding of the ideal, perfection and our understanding of perfection. It is like god created us in his image and we recreate him in our image. Our image is that of the God who art in heaven, a master slave relationship which forms the master template for all our relationships. No dialogue is possible from these positions.  The adult will never be born.

Should we bring in god here?

If for most people god stands for the ideal, perfection, quality, love, order, life, negentropy why not bring in God? I am yet to come across a non-believer. The atheist too is a believer since he believes that there is no god. I am yet to find an Indian who does not believe in his astrologer! For him his astrologer is god. The astrologer works on the premise that there is order and predictability not only in the case of clockwork systems, but similar order and predictability exists in the case of higher level systems too and in the very long run perfection will prevail.

In the short run all of us will be dead!

If god stands for life and we stand for death, this pair certainly needs our attention.

More juggling?

Not yet, we are getting ready for the real juggling.

What do you mean by lighthouses?

Newton (1643- 1727) continues to be our lighthouse since we are, collectively,  yet to move from the clockwork paradigm. Einstein (1879-1955) ought to have stood on Darwin’s (1809- 1955) shoulders.

But the lighthouse industry is extinct. R L Stevenson (1850 – 1894, Jekyll & Hyde) foresaw the demise of the industry and left his tradition in time. His   fiction was brought under the lens by Jung  (1875- 1961). The artist always SEEs ahead of the scientist.

We don’t need lighthouses anymore. The new technologies mimic the metaframework of nature, much better.  The second coming is that of the common Buddha, who will SEE directly without intermediation by the gate keepers.  Visual literacy, not language, helps us SEE together as a community.

The basic divide is between clocks and living systems, chaos and order, Life and death, default and design?

The map shows that there is no divide but we still believe that there is a divide or unity still remains beyond our collective experience.  Reality is what we belive to be true. We are co-creators of death, not life. We see inheritance in place of emergence because of the positrons we take. To co-create life we need to shift our positions for good.

There is more Ps, to be explained.

Problems. From our position, they are opportunities; the more complex they are, the more challenging. It is fun.

Prophets. Take the vision bury the dead.

Peters.  The guardians of lighthouses sans the vision of the prophets drive us away from climbing up the lighthouses to take a peek. That too is in the fitness of things.

Programmers.  We come preloaded with a programme to fail. The winner stakes all which includes all the past programming.

Parrots.   A copy can never be better than the original but copies do come in handy. Why reinvent the wheel?

Power. There is power which makes one free and also power that leads to the making of slaves.  The path to spirituality is through the thick forest of sex. Most get lost here. Narcissus to Pygmalion and Galatea set  the direction of the path and we are yet to go beyond Narcissus. Sex drives the economy and the markets.  Sex and power come packaged in the same container.

What about the bird and the semi dark circle in the bottom left quadrant?

This is what happens when we learn. There is a bolt of lightning that connects the small with the big, local with the global, micro with the macro, like the proverbial apple that fell on Newton, sparking the connect with that very local event with the grand design of the physical world.

What about the Red book?

The book is a pointer to the solution not the solution itself.

Why so?

All the reason, logic and analysis which have given us the technology/ Google, will not help us, if we are primarily driven by the unconscious.  The unconscious will drag us down and we will never achieve take off velocity.  Myths, fantasy, fiction, and hyper reality will rule us rather than reality.  Artificial intelligence will continue to be more fashionable than intelligence and intuition. Magicians and pipers will continue to fool us with substitutes in place of real magic and real miracles. We need to bring back magic and miracles to our daily routine.

Real magic and miracles!

A miracle is something which is unexplainable by the known laws of nature. When we admit that there will always be unknowables but they are not our enemies, the complete system will be working with us.  When the entire nature is working for us the true potential is unlocked. There is nothing hiding in the dark to pounce on us. This is freedom from the unknown. The drag is killed.  There is nothing super-natural when we understand the nature of nature. We need better keys to align with the unknown and that is how we got into designing dreams.

Can we really design dreams?

Yes, if we can get rid of all the accumulated garbage. Look up Shalini here. She has been doing it for the last two years. She had very little garbage to get rid of.

When we align our SELVES / SELF, with the unconscious, we have the best ally and we are no more driven by the unknown which is a huge step to mastery of the self.  We are not driven but we are on the hot seat in charge of driving the learning engine.  We become the magicians, moving to the centrestage from the spectators. We are responsible to ourselves and the journey is about continual learning and improvement.We are here to learn.

There is two more Ps

Peace. If we find it within we will find it outside us too

Process.  Nature is in process. We too are. Let the process go on… There are no full stops, a destination, the journey continues. The direction is fixed, the true north .

Go with the process?

Which process are you talking about, process of inheritance or emergence?

We need to see both together and the outcome , net improvements, progress ( one more P) towards true north.

It is much more complex than a Rubik’s Cube.

It is. But, there is a solution and always a still better one. and then the perfect one .We are on the path to perfection.We may never reach the perfect solution.

Are we through with the wheels? What about the engine and the driver?

We are through with the rough design. We will need to get into the detailed design of the engine and the driver.  That is for another time.

We have covered the generics, not the specifics which are personal and situational.It takes some time to become comfortable with the rough design.

P.S. To our Wordsmith. If the word is your sword what is your battle?

Between the Haiti earthquake and the day of the max eclipse, it is a journey of > 1000 years to the next one of a similar kind. See you there ?   ,,,,,,,,,,,,,,,,, 🙂

Sustained High Performance By Design

Designer Lives (2)

Potential and Performance

The dog is in attendance and we continue.

“The world is chaotic, disorganized and vexing. Medicine is no exception “says one of my dialogue partners and friend, the surgeon. He advises government on health policy issues in addition to his hectic and often punishing routine.  The only issue on which we come together is our morning routine and on all the rest we take the polar opposite positions.

This is why inner ecology is important. If we don’t find order in our own self, what we see in the world outside is chaos, disorder and when you advise the world, you could be contributing to more of the  chaos and disorder. The intentions are always good but the effect is disastrous.

Since you come at the end of the assembly line in the health system where surgery is the only option, most of what you see influences your world view.

That is ridiculous.

The more you see the conflicts, violence, absence of harmony outside, you are more likely to be caught up in it. You become what you pay attention to and come to believe that this is the nature of reality. The opposite also is true, the more you look for order and organization, one becomes more ordered in one’s own SELF. You will then be contributing more to order than chaos. The choice is yours. What you see depends on where you stand, your position.

What are you driving at, change my career/ position at this stage?

I am not suggesting anything.  I say that this should not be your invariant position which would emerge from a larger perspective of the true potential, a better understanding of the design, so that when the system goes out of order, one can restore order without resorting to extreme measures. These extreme measures are contingent on taking such a position and nothing but belated inferior solutions.

When our car or the net book does not perform, we go back to the design to put it right. Our system doesn’t come with a User Manual which helps us diagnose and bring back the system to order.  Without understanding the design we cannot decide whether the system is true to the design. Most of our expectations are based on ill- informed assumptions about the design and we pay a heavy price for it.

To repeat, our most well meaning intentions create the most disastrous results.

You are getting ready for more jugglery.

Simplicity is a noble goal but it should not be at the cost of truth. What I suggest is that we go up together and get the lunar perspective. Perhaps we might come to share the dog’s perspective.

Shoot.

We will first take a look at the potential quadrant, the left front wheel of the learning engine. Though when we drive the four wheels move together the car is  now at rest and we are looking at each of the wheel assemblies in isolation. In juggling all the balls should be in the air but we are just studying the ball which is  at rest. The eye at ground zero stands for the compass perspective.  The compass is hidden here. To use the compass one has to climb up the 10 storey lighthouse.  Or we assume that within the potential ball there are 9 more balls and we start from the small to the large. If we  miss any one ball or storey, potential is zilch.  These are the 10 heads of the Asura King, Ravana in the epic journey of Rama, the Ramayana. (In spite of the ten heads Ravana fails and in spite of defeating Ravana, Rama fails to win the heart of Sita. Men better take a cue from the feminists. The other epic Mahabharata is all about our inabilithy to SEE in which the leader is blind, both in terms of light and the light that enlightens the blind)

Start climbing?  We step in to the ground level.

1. The compass is buried in the foundation of the lighthouse.

2. The ground level is the repository of all existing maps, results from all previous climbs what other climbers have left for us which might make the climb a lot easier.

A map could be on almost anything, not just a map of the terrain. It could be  a story  a myth, music, dance, art, science, technology, religion, from any discipline or aspect of knowledge. The periodic table is a good example.

These maps might as well create a bias. We will look at them on our way back.  Let us move up the stairs to the next level.

3. We come to the world of simple machines. Clocks, compasses, guns. All of those machines which have no ‘mind’ of their own. The bullet does not come back to the gun nor does the clock change its pace to suit our whims.or haste.They dont do any regulation on their own. They are on the path of entropy.

4. We have all the advanced machines with a ‘machine mind’ here.  The compressor in the fridge works only till the desired temperature is reached.

5. The world of the unicellular. A cell in our body, a diatom, an amoeba, bacteria, virus. No machines come anywhere near in terms of its degree of self regulation.

6. All the plants

7. The animal

8. The human, individual.The cell is to the body what the individual is to the organisation.

9. Groups, organisations, communities, community

10. Perfect knowledge

We are on top. We SEE from horizon to horizon, the past and the future. The view is complete. We stand on a 10 layered sandwich. No single layer stands on its own. If any step of the ladder is amiss we don’t reach the top. All the levels are indispensable for the emergence of true potential which is infinite. No limits here, in time or in space.

This is why we need all the ten heads / avatars to realise the fully human, the ideal, perfect, conceptual human.  Here everything is perfect, heaven.

We climb down. We check our new map with the old maps. All of them are correct in some ways but not complete as the one which is fresh in our memory. We start checking our new map against the physical world (hell?) represented by the rear right wheel of the learning engine.

We are in for the surprise of our life! NONE OF US HAVE  EVOLVED BEYOND THE LEVEL OF THE CLOCK ! and we claim outselves to be civilized and cultured ! We need to revisit Newton, Einstein and Darwin at the same time. Have a webcon !

All the levels match one to one in terms of their potential and performance till the level of the animal. The gap begins at the level of the human. It widens as we move up the level of groups, organisations, communities and community. The waste, unrealised potential becomes visible. We SEE and we can SHOW. This is the first step to the first step of the journey of the learning engine, the shift in direction to TRUE NORTH.  Before we take the first step in that journey of a 1000 x miles we need to make certain that we place that step in the right direction.

The design and delivery do not match. The system is not in order. There is no alignment between the two wheels. ( forget the other two for now) We could run the diagnostics to set right the alignment between the two wheels at various levels. .

When we set right the alignment, all the four wheels need to be corrected at the same time, because any small change in any one affects all.  To do that we need to understand the design of the other two wheels also.

What about the metrics?

The process involved in  metrics comes first. It is about reflecting over performance with the design in mind and that the system is designed to continually improving on its previous best performance, in terms of quantity, quality and time. All metrics are approximations and is not an exact science. The actual indicators, criteria of performance, could be quite simple which shows us the progress to true north and reduction in   WASTE. We will come back to the issue of metrics after an overview of all the sub- assemblies.

It is becoming dense. Let us take a break.

You claim to be a virtual Perma – Culturist?

My father was the original. He believed that doing nothing is Doing Everything. It took me a lifetime to understand what he stood for. By the time all the land was gone and I could  only be a virtual Perma ‘culturist’ !

Perma culture is about understanding the design of nature and allowing the design to express itself, not to stand in the way of nature. The templates of nature are perfect and beyond improvement. Our best efforts to improve them most often fail. We need to live with them.

Learning has no cost. It always fetches the best ROI. The metrics need to take  into account the future savings of costs associated with not learning.(eg: savings from avoiding a cardiac arrest)

We need to start with culture before we get into Perma – Culture.

What is common to the Amazon forest dweller and the Wall Street investment banker is the basic template? One stakes his claim to be civilized and from  the first world while . the other does not make any such claims. One is blissfully unaware of the design whereas the other claims to have all the keys to unlock the potential.  We need to strike the miiddle path between the two.

When Vasco Da Gama reached Malabar, he was shocked to find the women going topless. Now when the tourists come to the very same beaches and bare themselves,  they are ogled at. The wheel has come back full circle in just around five centurires!It is not even two centuries since we abolished slave labour. We abolished it when we found better ways to achieve the very same purpose ‘in style’. Same goes for dictatorships.

Why does the emperor shout that he is the emperor?

The emperror is not certain that he is the real one !

You have a Freudian fixation with the Ps

My professor (Ramaswamy) was much better at it. He would juggle with 100s of Ps and make them dance in the air while my professor of maketing was juggling with just 4 Ps. I am told that he has gone up to 7 now. I am just using around 40 Ps, the very minimum to show you what I want you to see. This is a minor fixation, synchronicity at work.

Why do you always take recourse to myths?.

Beware of  myths because they will survive all the mass wipe outs. It is better to understand them so that we go beyond them. The myth is the key to our unconscious, the silent sub-surface driver of the engine, a source of mis-alignment. We will get to this much later.

Where do we go on from here?

We take a look at the other two wheels, the engine and the driver of the learning engine.

It is getting complex.

Complexity is the best challenge to stretch your self. It is a headache but I peddle a ‘one minute cure’ for headache. Complexity feeds me.

Continued

Designer Lives ! Greening Our Selves

I did a search on Google India when I started this post and abandoned it when I saw

Designer lifestyle – 26,400.000

Designer life coaching – 14.400,000

Designer Sarees – 8,69,000

Designer Sarees pic – 22,80,000

I also spent some time finding a coach to air  these ideas. I was not successful because I had modelled my theory on my understanding of two of my role models who could be life coaches. One was over 100 years when he died (he ran out ot work) and the other is 113 years and still going strong. So all that search amounted to nothing?

Not really because now I know that Indians are slightly more interested in  design than designer sarees and designer jewllery. The last time they were looking for somebody to head the national centre for design they approached one of my neighbours who dabble in jewellery design

I turned my attention to the Times of India and the interview with Malcolm Gladwell. He says we are information rich and theory poor.  If the dogs can ‘see’, what they ‘see’ will be worth a look.

My search had to be abandoned because most theories, in the long run have not  even helped the proponents other than getting some flea span of attention.

Many gods die very young! At my age, I cannot afford to be taken for many more rides.

Why don’t you stop theorising and get to the issue? Do you have a set of principles? Where do we begin?

Get ready for some mental jugglery.

  1. We need to make a SHIFT
  2. We need to approach Potential ,Performance, the WHY and How  of  the potential performance gap, simultaneously
  3. We need to take an informed position and be our SELF
  4. We need some simple metrics to be certain that we are on the PATH

Well that is juggling with too many balls at the same time?

It is now established that juggling improves your intelligence. More the balls, bettter it is. Most of us can manage just one or two at the same time.

Moreover, we have the four wheels, the engine (self) and the driver in place to begin the journey.

Wow. It is a DIY Manual !

Yes, it is.

It is another day.

Which dog are you talking about?  There are 162 dogs, the slum dog type, in our gated community and another 36 luckier (?) ones  owned by dog lovers who have taken permission from the management committee of the community headed by an animal rights activist.The dialogue happens after our morning walk. There is this one dog which seeks us out and joins our company  on a regular basis.

Of the 162 dogs why is it that this one finds it worthwhile to join us?

It knows that you are a recruitment manager who knows the difference between dog-ness and human-ness! It sniffs the difference between the rest of us and the one who knows what it is to be human!

Wow. That’s an idea. Dogs could be used in recruitment. It would be more effective than most of our metrics. Perhaps I could patent the idea and leave my job to the dogs!

Well it is coming to that very soon. There are agencies that teach us to mimic animals or the rest of nature as if they hold the key to human-ness?

Why mimic?

  • Imitation is the sincerest form of flattery
  • It is such a headache to think, know, understand

But mimicry is a kind of pathetic humour that comes out of help – less – ness. When we don’t have the original we make do with copies.

When we hear the next guru talking of inner ecology, take it that the inner desertification (or interior decoration?) is complete!

What does this dog, the other dogs and the pet dogs see?

Well dogs, as a community, seem to believe in the steady state theory since at the last count too we had around 160 dogs. They know what dog-ness is all about.With every one out of three of us likely to get cancer, one in ten to get  a heart attack and with all the other odds taken together shows that dogs are healthier than humans. We live a dog’s life !

Somebody  I knew was chased by a pack of dogs on a beach. He had no option but to get into the water. The dogs stood howling on the shore and were chased away by his friends. He lived for another six months and took the exit route on his own.The dogs knew, it seems.

Well what does this ‘special dog’ in the visual see?

This dog sees the two paths. It sees that most of what we see as progress is a fall and together we are heading in the wrong direction. It also sees the path that we should take, the path of human-ness, continuous improvement, real progress.

It would probably not join us  if we start imitating the other 161 dogs!

This dog knows. Most facts are stranger than fiction.

The Pipers of Hamlin, Wall street.

We are back at it again with the special dog in company.

The master said, be the child. Where on earth are the children? They have vanished with the Pipers from Wall Street!

The children are so ‘well informed’ these days that I feel myself an ignoramus. They know what is in and what is out and I am certainly out by those standards.

How do you take an ‘informed position’ and be my SELF?  How can I be my SELF when there is such a well- intentioned, charity driven,  messianic attack on our collective SELF, the most threatened and endangered entity in our current context.

I am not complete in my SELF without a fan following (my twitter count of followers is zilch) or following somebody in sincere flattery.

Is there a gold standard certification in these things? I see that every guru of the day, self – certifies his /her claims ! Most of them are younger than me, never been married, never raised any children.Another set of pipers ?

I am afraid I would prefer not to follow anybody and drive away potential disciplies who would rob me of my silence.

Well in that case you can not be a GURU.

How long will gold be the standard?  When everything else is of no value can gold have any value? If everybody does a Gandhi or Thoreau what happens to the economy?

You have’nt cotributed much to the economy. You are taking more than what you give to it. You have not been ill for a long long time which means you are contributing to the recession. You dont use any cosmetics. How will the economy recover ?

Are we getting to the age of The Descent of Money ?

The ‘piped music’ is so enchanting that i don’t want to unplug and listen to my SELF which is under attack from all the four directions, from the bottom and the top. 24x7x 720. Perhaps what we consider music is noise which has silenced the silence, the real music from a dog’s perspective.

We wonder where all the children have disappeared. They have lost their innocence and with it the wise men too have vanished.  The Pipers have been doing a very good.

Look at all the exercise freaks. They are all plugged in, connected, wired to their i-pods, i-phones, i-touch, i-book, i-spouses. It is a connected world ! There is very little else to be connected and be taken over by the machines. Sci-fi has become the reality.

In spite of all the stretching many of my one time friends vanished in their forties.

The problem can be abstracted as:  i > I  or self> SELF

We cannot solve the puzzle without a decision compass which would help us to find the directions and fix our position.  The four directions are the four P balls that we juggle around – Potential, Performance/metrics, Perfection and Psychodynamics (Continual renewal/ Continual Learning/ Continuous Improvement, Kaizen,  whatever you choose to call this wheel of the car / the learning engine)

What is a learning engine?

A learning engines improves on its pervious performance. II feeds itself on waste. If is a fusion engine. There is no cost for learning. The ROI is always positive.

I hope you will stop with the four balls!

I was about to pull out more smaller balls from each of the four big balls

That is enough for the day. Time for a break.

(B…s to you. I could almost hear it)

The next day:

What is the gap between self and SELF?

This is the space between the two paths, what we call the blue ocean space, the solution space or the problem space depending on which position one takes. This represents the unrealised potential, the gap between best of individual realisation of potential to the  best of the collective potential of the human.

KISS !

Example: PCD lived for > 100 years while the life expectancy for males in this context was 72, the normality of the time. The potential / performance gap is 28 years if we just take this one dimension. To make it simple we adon’t take into account the quality of life of the masses against the quality of life that PCD enjoyed or any of his other achievements.

If we consider the case of SRC, 113, who is still working and hopes to work for more years, we get an idea of what potential is and where the masses are! We cannot really fix an upper limit to potential but we can chart out the broad contours of the direction of the path.

I get a rough idea of the direction that we are talking about.

As we move forward we will be able to see what is beyond the next bend on the road.

The visual also suggests that a good part of our behaviour is sub-animal!

This is our shadow side, the porn that greases the web engine, the medicines, drugs, cosmetics, the years wasted in asylums, prisons, lives lost in conflicts, suicides, terrorism, so on and so forth. Unrealised potential is  the root cause of all our problems.

When we say be myself, what we mean is be my true SELF as distinct from what we have come to believe as dictated by the noise around us.

WHY this gap exists and HOW to bridge it or narrow it  are the other two balls.

It is in relation to these four directions that one can fix the position  just as a compass or GPS would deliver what they are designed to.

There are two kinds of positions as in the case of the lighthouse and the sailing vessel, the invariant and the variant.  The ship has to change course in relation to the lighthouse.

Be more specific?

As a surgeon I take the position that I am a professional which means I have a set of competencies which I practice in a specific domain which I continue to perfect over a life-time.  I am also bound by a code of behaviour which expects me to hold my client’s well-being as my overriding principle which provides the context in which my performance becomes measurable. The standards are the most challenging. In case of non-delivery, the surgeon will not be able to go scot-free as the Pipers of Hamlin, Wall Street.

I hope you see the invariant postion and the variant postions in the journey of the professional. The invariant is, come what may, even at the cost of my life,I would remain a professional. it is a do or die postion. The variant is as I move ahead on the journey I continue to improve my competencise and scale higher and higher levels of perfection.

It is time we pull out the balls within balls. The journey from our animal self (i)  to the human (I) begins here.

You are a pain. Enough for the day

I believe in the PIA theory of motivation.

Good day, JM

My Inglish style sheet says, “break the container and get the content”.   What Sanskrit is to Prakrit, Inglish is to English.

Hope you too see what the dog sees or ‘god’ sees the big picture. The headwind is strong. It is better for a take off than sailing.

Continued

The denial of work/love


Stones waiting for Pygmalion
Ahalya waiting for Rama

Frozen and numbed in the loveless cold

To regain the paradise lost

Come, the catalyst and the moment of truth prevails

Pygmalion sculpts the stone

In love and hope that both will come back

He gives like the Jersey Cow

What he gives comes back to him

The stones at times complain

Why the torture?

Love and hope prevails cold reason

Coaxing the stone to come to life

Of the three masons in the Cathedral/ Taj Mahal story

One is a Pygmalion and others just ‘workers’

When was the last time, you were lost in love / work and how long did it last?

In my case it was just yesterday, believe me; it went on non-stop for 23 hours.

Did you get paid?

Not in money. But what I gave will come back to me in abundant measure

And i will fall in love head over heels

When work comes beckoning again and again

Did the miracle happen?  Yes and NO. It doesn’t really matter.

Yes, one has to agree with Gibran. Work indeed is love expressed.

No ‘managers’ and no ‘workers’

Never a manager and never work

We are just, LOVERS

Because denial of work is LOVE denied

Fall in love all over, again and again

Then get up and GO
Bon Voyage.

P.S

Galatea comes to life, falls in love with Pygmalion

To realise that within him Pygmalion is dead

The sculptor is dead.

Galatea turns Pygmalion to bring him back to life

The perfect woman that she is

She fashions the perfect man from her memories

And brings him back to life from the world of dreams

To the world of the living. keeping each other alive