Dialogues – Maslow revisited

Maslow Revisited

“If you have built your castles in the air your work need not be in vain, for that is where they should be. Now build foundations underneath them.” Ralph Waldo Emerson

Root wilt meets bunchy top

M: We have a 26/11, the Indian version of 9/11, and you are still digging?

J: Recessions, terrorism and religious fundamentalism have many things in common. It is very much part of the syndrome that we discuss. We were digging from 1981 to 1990 when the synthesis happened and the FDF fell in place.  Without looking back, digging deeper into oneself and also into our collective past, we cannot go ahead. We can see ahead as much as we can see into our past. Since 1990, more than digging, we have been facilitating the process of digging and integration, one to one, in groups and for organisations.

M: “Root wilt and Bunchy top”?

J: When the soil is dying the flora and fauna come to suffer from these attacks. The malady advances like an invading army, acres and acres of crops surrender to the advance and vanish year by year. Scientists continue to work for solutions but none have been effective. The science that we use is most often is not science because the bits and bytes do not come together to address the complexity of the issue in sufficient measure. It is not only plants that suffer from bunchy tops and root wilts. We find hardly a family which has not been touched by suicide, psychiatric illness, heart attack or cancer – mostly more than one of these. A suicide is very much like root wilt because the individual fails to find his roots and grow up. Psychiatric illness is another kind of root wilt because the person’s effort at making meaning out of existence leads to a crisis. The terrorist is just another version of it. Other illnesses too have a link with the primary distortion in meaning which is at the heart of the issue

Bunchy top is the syndrome that goes with power and hierarchy – the emperor is naked.

M: The monarchy is not dead?

J: Hardly. There is a change in style and fashion, superficial and cosmetic. The monarchy of Indian origin ended with emperor Ashoka. The west took it over beginning with Alexander. He was too young to pass through the identity crisis that Ahsoka had. The west has been celebrating its success since then and success corrupts more than power. When the monarchies started weakening, they got into strategic alliances with the clergy giving rise to the wave of conversion / colonisation. The great learning from this wave was that territorial control is no more critical to stay ahead, that competitive advantage is embedded in the intangibles, concepts, design, technology, standards, market and to be more specific capital markets. The brain mattered more than the brawn. Nations shrunk to give way to MNCs, the corporate multi ‘national’ ‘nations’ often much bigger than nations. The emperors put on different clothes. Attila the Hun, Genkis Khan, Charlemagne, the Vikings were all reinvented to be icons of fashion of the day. There is now a great rush to save the pyramids and not enough time to go digging
When we are in a great rush we fail to see what happens at home. The seniors could help because they are in no great rush. They can go digging and might come up with some treasures. Or you could outsource it to India. They are better at digging because of the greater diversity in terms of the plurality of religions, languages, color, and myriad other differentiators. It is like the Galapagos to Darwin. We might come up with a new theory of human evolution. This is the unique competitive advantage of the country that China and the US should be worried about from an obsolete leadership perspective.

The pyramids continue to attract us. They have stood the test of time and are not out of our collective psyche. We now have other forms of multinational pyramids with the bottom and the top out of alignment. Recessions are the result of the tectonic shifts between the top and the bottom.

The self is to the organisation as the cell is to the body. Our maps of the cell are yet not complete. We are yet to decipher the ‘junk DNA’. If we don’t understand something we junk it. We don’t have a map of the self but we have so many working models of mammoth organisations.

We need to really dig deeper to come out of the crisis. History seldom helps because most of it is about glorified aggression. Moreover it cannot give us solutions since the same logic that created the problem cannot be of relevance to craft solutions to the issue

M: The central issue is a perennial one. You might get a glimpse of it between the logic gates

Tower of Babel vs leaning tower of Pisa

Ashoka vs Alexander

The Flood and the Ark

Pyramids vs Networks/ Communities of continual self –renewal

Change vs Sustained transformational improvements

Affluenza vs Influenza

David vs Goliath

Freemarket vs Bailouts

Creating wealth vs Philanthropy – Behind every great fortune is a crime.”
– Honoré de Balzac (1799-1850)

If change is all that we need the President elect has already achieved it. He did connect extremely well with more parts and bottom of the pyramid and won a landslide victory. Now when he moves up the largest pyramid, he will lose sight of the bottom. Take a look at http://www.Change.gov. You cannot write to the President elect unless you are a US citizen or you need to lie that you are one. While he is much more than the President of the US and presides over a larger world, he could fail to connect with the larger human issue. When we are on top of the pyramid we cannot see the bottom. Even at a much lower level, there are very few families with a sustained trajectory of improvements. One generation makes it and the next generation squanders it – is a norm. We are discussing a design problem as to how this trap can be circumvented since the issue is not change but sustained continuous improvements – building the new tower of Babel. This time we need to bring in the spirit/nature to the centre of it which is not likely to happen, going by the history of collapses. The frog will be blissfully unaware that it is turning into frog soup.

J: A recession is nature’s way of bringing you back in touch with the bottom?

M: It is much more than that. We are taken hostage by the pirates occupying the top of the pyramids, much like the Saudi Oil tanker Sirius Star with its $100 million cargo. The pyramid could be an academic discipline, a cult, a religious sect, in short wherever the ADULT and the dialogue is blocked, perhaps unintentionally

J: How do you differentiate, the adult from the dictator

M: Watch the language. If it is one which the man on the road fails to connect to, we have reasons to worry. Leader ship is not about having followers. Christ gave us a model of servant leadership, washing the feet of his disciples. Ashoka turned into a servant of the masses. Gandhi did the same. The church could not hold on to the model for long- it has become the oldest surviving pyramid. Respect for diversity. When we don’t respect the diversity of the flora and fauna nature dies. When we don’t respect the diversity of the human, the species is at risk. When we put all our money in GM we are risking our financial future. It applies to faith too. The NICs showed that they could follow the path taken by the US. China has already proven that they are much better at it at a much larger scale. India will not be able to do it because of its greater complexity, diversity and the unlikelihood of the emergence of a similar leadership.

J: I am reminded of a metaphor on leadership. Mumbai has one of the largest abattoirs in the world. When sheep are unloaded from trucks, they are lead by leader goats whose job it is to go to the trucks and lead the sheep, show them the way, through the maze of barricades. It is a long wait as the lines are very long. When the leader goats reach the butcher, they move ahead and the followers get slaughtered under the butcher’s knife

At times absence of leadership is a blessing in disguise

M: But there has also been an unprecedented improvement in the last 100 years in real terms. We are more connected and we can see in real time much more than any time in the past. There has been a lot of shift from the static to the dynamic, more of openness and transparency, opportunities for the individuals to express her SELF

J: The major aphorisms of the connected world are:

  • The number of transistors that could be built up on the same size piece of silicon would double every eighteen months. (The power of the chip doubles every eighteen months.) Gordon Moore
  • Value of a network rises exponentially relative to the square of the number using it. Robert Metcafe
  • Power of creativity rises exponentially with the diversity and divergence of those connected into a network. John Kao (Chinese American Business Thinker)

The first two are already part of our experience but the last one is the most powerful. Here lies the competitive advantage of India. Globally here is the opportunity to leverage ourselves out of the recession and move into an altogether different phase of sustained continuous improvements as against discrete, random and isolated improvements.

M: So the imperative is to connect at a much larger scale and transform the pyramids to continuous learning engines

J: A learning engine is capable of continuously improving on its previous best performance so that there will be no booms and busts as in the past. Continuous improvement implies continual learning.

M: Why have you come up with an addendum to Abraham Maslow?

J: This is something which the participants came up with. They said the model is more complete if the hierarchy of needs are placed on the foundation of the spirit. For a man who finds suicide to be meaningful, the hierarchy does not matter! It sounded very right. Probably we may have to revisit the great man

M: What else have they come up with in your digging workshop?

J: I have a mail to our dream archives from one of our participants. He had it the night after the process workshop which was about digging deeper into our selves – part of it was to connect with the male and the female in us.

Recovery of Sita: The dream

Huge crater, mouth of the volcano, Sita takes him very close to the bottom of the crater walking down over the soft greyish golden sand to the spewing spurting jets of yellowish molten lava accumulating as fluffy sand They stand together watching  the lava turning into soft sand. Though they are very close to the mouth, it is not hot at all

They walk away from the mouth of the crater through the twilight zone holding each other close, at peace and in harmony with each other. He moves to kiss her on the lips. She too wants to but gently restrains him   leading him across the shadows to light. She stops facing him and plants the gentlest kiss on his lips. He returns the kiss. He feels truly at home and experiences a peace that he has never known before

Sita ends her life requesting mother earth to swallow her: Myth/ History

Rama exiles Sita to the forest   doubting her fidelity on a similar logic as that of Julius Caesar, “Caesar’s wife must be above suspicion.”  Sita was pregnant with Rama’s twins They  grow up in a hermitage in the forest. Rama meanwhile performs the horse sacrifice to enlarge his empire (expanding market share?) sending out a horse accompanied by a huge army. The twins tie up the horse and defeat the army. Rama realises that the two are no ordinary children,  goes to the hermitage and meets his sons for the first time.  When the sons are grown up, Sita ends her life by asking mother earth to open and swallow her. She has had enough of it

M: Why are you digging into dreams, fantasy and fiction once again?

J:  they are more real and we are driven by them more than facts. Because the feminine is more difficult to connect to. We buried her long long ago in our distant past. Since the feminine is buried the male too is a shadow of the real. The result is that the self functions like an engine with half the cylinders not firing. Moreover the Hummer is running in reverse gear with the accelerator stuck to the floor. Somebody had played a prank with the driver’s seat, fixing it in the opposite direction. The driver believes that he is doing wonderful blissfully unaware of heading in the wrong direction. The bystanders applaud and go on watching the feat

Recessions have been the outcome of typical male macho linearity.  More of the same will take us faster to the doom, such as the bail outs. This is the time for the non-linear, waves, cycles and the spiral.  The male would say let us cut down on the head count, on travel, training or let me get out taking my bonus. The female would say let us cut down on our perks and salaries, let us not kill the community,  let us transform the pyramid into a learning engine which improves itself continually, bring in radical improvements in productivity and meanwhile I would take the largest cut.

The US is the typical male. To me, the Japanese are a better blend of the male and the female

M: Why look for another source of energy?

J: We are running out of the dirty fuels. The mixture – dirty fuels + dirty spirituality + mean business + poor governance – form the worst explosive cocktail, threatening the survival of the species and the planet. The recession is a golden opportunity to take stock and reposition ourselves, to focus on the real economy of real improvements, real growth and true community. We understood the atoms and molecules and connected with one source of energy. This was no doubt a huge step in mastering the machine logic. We deciphered the DNA which was an improvement in terms of understanding the bio-logic. We understand distant space better than the deep space within us which is turning into desert. If the desserts on land are to bloom we need to turn the desert in us to bloom, bringing back nature to our centre from which we had moved away, sending Sita underground. The rock logic needs to be balanced with the water logic.  This will be the mother of all revolutions to happen, connecting to the perennial source of clean energy. Please do not confuse this with NAN, new-age nonsense, or another version of feminism. This is about evolving a new language of performance and the Dia-logic, going beyond the clichés and jargon

M:  Another one of your obsessions seems to be about the centre

J:  When you put some weight in one of the pans of the common weighing balance, it tilts and when counterbalanced moves in the opposite direction. But there is no shift at the centre of the beam. When the football is being kicked around the centre is not disturbed though a pin prick can disturb the equilibrium. The earth, other planets and the sun too have centres. There is a relationship between the centre of the earth, other planets and the centre of the sun. There may be tectonic shifts happening on the planet but if the relationship between the two centres is broken, try to imagine the situation. The solar system has a centre which in turn is connected to the centre of the galaxy and so on. We understand this relationship and make use of it to propel our spacecrafts to the outer reaches of space. We are talking about small and big systems of a particular class. The human is much more than such clockwork systems because we are much more than our physical self. The physical self like all other objects has a centre. What about the mind and the spirit?  Do they too have a centre and if so how are they connected together in the self? We need to connect to this centre to keep us in balance. This is what real recession proofing is all about

M: Why bring the spirit into it. We are getting into unfamiliar territory

J: It is very simple. How many sides, has the coin?

M:  Two……….., three………….., many

J: How many sides for time?

M: Three – past, present, future, may be more

J; What about the day?

M: Day, Night, Dusk and Dawn? So what?

J: Body and mind alone are not sufficient to describe the self. It is just like the coin with two sides which cannot exist in physical reality. All the talk about the two sides of the coin will fail to materialise it. How can you describe Gandhi without mention of what he lived and died for? So where you focus your energy is what the spirit is all about, what you find meaning in is an integral dimension of the self. Self is born when this is recognised by the self and it matures when it connects to the community self which brings people together around such people. Obama did it better than Mc Cain. He focused on the unfocused blue ocean space whereas Mc Cain went for the conventional. Obama could connect to more and I wish Mc Cain could be the number two bringing all of ‘US’ together in tackling our common issues.  May be the USA should have two vice presidents so that the loser can be one of them

M: Are you suggesting that the self is seldom born?

J Well let us see this as a process. We may not be far from truth to make such a conclusion going by the degree of community among us and the hyper inflation in our problems. We deny needs to the majority and glorify the wants of a minority. The pyramids tumble down in the tectonic shifts because the foundation and the top are not aligned, a part of the truth about recessions and meltdowns, booms and busts.

M: An extension of the logic would mean that one might find killing someone to be spiritual?

J:  Well many have found it to be so and many continue to believe in such spirituality. Established religions have not gone much farther from this position. It is dangerous to leave spirituality to religions which have become another version of mean business. Spirituality is primarily about transcending work to play which will unleash quantum improvements to human productivity and quality which is a kind of clean energy and energy saved is energy produced without carbon

M: Are you pulling Mr. Freidman’s legs?

J: Flat hot and crowded is a typical linear statement though most of the book is focused on the SW quadrant of the FD framework.

He would do well to dig deeper into his self taking his own prescription for the malady. He touches on the need for non-linearity.  Linearity is short run and very local. Nonlinearity is process thinking, thinking in waves, cycles and the spiral. The waves will have ups and down. We cannot go completely against the cycles of nature.   We need to work with them.

He claims to be an American and sees the issue as an American issue, not human or global though he can legitimately claim only to be a US citizen. We are first humans, then Americans, Chinese or Indians. Freidman seems to be first an ‘American’ and then a human. In Friedman’s reckoning China is worth a chapter, India is worth a few names and the rest of the world does not count at all. The book seems to be timed well with the US elections.

M: I think we will be least affected by the meltdown. We know how to live like royalty with $ 2 a day under the shade of what they call the poverty line

J: Balu wrote from Silicon Valley that I should be discussing Krugman and not Freidman. The scale and size of any of the IT ‘biggies’ from India would not even touch the size of the R&D budget of Microsoft and by US scale even Microsoft is not all that big. Here nobody understands scale and size. So India doesn’t really figure when we discuss the global

It also means that the masses fail to catch up with the process of reckoning. The bottom of the pyramid is out of reckoning against the metrics of markets and money. We would soon be bottling sunshine and brand it Sun spirit. Drinking water from an unpolluted river has no economic value but when you bottle it and sell it, it adds to the GDP, if the sale is in $ still better. If I am in the bottled water business, polluting the river appeals to my shadow self.  If one is a hunter or gatherer he does not count. Taking care of the forests and water bodies, and living lightly on such resources have no economic value since it is beyond current systems of metrics. The more aggressive we are in our   consumption the more developed we are.

M : When we dig deeper we may not like all that comes up

J: The participants in one of the workshops came up with some foot prints   left by subsequent waves of globalization. Here is an excerpt:

“Jews Synagogue – 700 BCE –

The Ashoka Pillar 304 – 232 BCE

The first teak plantation in the world 1842-44

The tropical forests and the tribal eco-system people retreated over the last one century in the march of the “developmental process” – the onward march of teak, tea, sugar cane rubber and other plantations. The original green was replaced by the plantation green which also brought along fertilizers, pesticides and weedicides to the source of the major rivers, killing off flora and fauna.   The natural processes – cycles of renewal – were broken and the soil is dying. The farmers showed us how the death of the soil march ahead year by year   as the markets expand and the crops come to suffer from “rootwilts’ and “bunchy tops’. People too come to suffer from root wilts and bunchy tops, fall ill, as they fail to connect to the roots through their head and heart”

M What is happening now is quite different. The opportunity is directly in proportion to the size and scale of the crisis

J: May be, May be not. This will depend on how we respond to the crisis as individuals and as a community. Digging deeper helps, if it leads to a new synthesis.

M: That was a long break. When is the next post?

J: We will wait till the views touch a certain number. I mailed an early version of this part of the conversation to friends.

San says that recession proofing at a material level is feasible if one is competent to add value continually (implies continual learning) and at a spiritual level if one knows oneself. As I see it, knowing oneself and continual learning is one and the same. He adds that facilitators and trainers are but scavengers

Dev wrote that most of this dialogue is Greek and Latin, pointing to the issue of language and communication in our search for the common ground. He also asks a hard hitting question – When the species is yet to reach its adulthood, where are the adults to have a dialogue?

M: Recessions must be good for many; economists, psychologists, priests, newsmakers of what is wrong with the world and the illness specialists, in general. At times this could lead to a spiritual problem to the practitioner. When you pay attention to entropy you come to suffer from it unless you experience negative entropy of a higher order. If illness is perceived as an opportunity the practice is but glorified scavenging. Waste recycling of any kind, physical, mental, spiritual, could also be equally good investment opportunities. I should review my portfolio and take a position in some of these while I transition to a more stable system.

I do not want to cash in on such opportunities but I am in it just to take care of my responsibilities. If those are taken care of I would just quit the game and just BE what I am. Why should I become anything? I don’t want to be empowered. The very word suggests that we are powerless

J: The tragedy is we don’t see the economic value of BEING one self. The flower out there is being itself. It is not putting up a show that it is improving the world, nor does the Jersey cow which gives many times more milk than what the calf needs. All we say is that being oneself is the best economic proposition too. Let the design express itself and do not stand against it. This is the only way to bring in net improvements. It is when we go against the design that we end up in problems. If the clock gets stuck we would check the design to make it work. It is when we come across problems that we need to understand the design better. So this is the best of times to take stock of what we have done with our SELVES

M: But how do you know what you know about yourself is all there is to know or what we know is knowledge. I could be wallowing in the mud and claiming that all is well with my world

J: We need a compass for map making as in the case of a terrestrial journey to fix the home position and the variant positions of the journey. When we reflect over the home position with the variant positions we should be able to make sure that we are on course, that there are net improvements. Without reference to that centre and anchoring to the centre we will continue to be afflicted by the bipolar syndrome. When the species itself is afflicted, there is only a degree of difference with the normal and the abnormal in their polarities.

M: So what next after principles, people and positions?

J: We are not through with People, Position, Positioning and Positions. We need to clarify our common position, the invariant one, the lighthouse position or the home position, where we really belong, the centre in each one of us where all of us are connected which could lead to the emergence of community. This is something like a foreign body inside the pearl oyster around which the pearl material accumulates

M: You are suggesting that community does not exist now and that we are centre less.

J: When the sheet of rubber is pulled evenly in all directions the centre remains at the centre as far as the sheet remains one. When the sheet becomes a football the centre shifts to the centre of the football. There is no rubber at the centre. It remains as such even when kicked around the field. All it takes is a pin prick to throw the centre out of whack.

We are yet to get rid of the flat earth maps. The popular metaphor is flatter, hotter, crowded and so on.

M: If there is something like a home position that all of us can agree to what would that be?

J: The central issue is what is to be human, the unique differentiator, from other categories of life? Over the years many have come to agree that the differentiator is our Potential to improve and improve continually. Would you agree?

M: There goes one more of your Ps, Potential. You have some kind of fixation with Ps. My psychologist friend of the Freudian school has a different name for it
I agree tentatively so that the dialogue continues as I don’t see continual improvement anywhere around. I see only booms and busts and sporadic improvements. On the whole I am tempted to conclude that net improvements have been negative.

J: It is not wrong to have some fixations, invariance, where people too often preach that change is the only constant. Values and principles are immortal. Another one could be, to be human is to improve and improve continually to realise more and more of the Potential, both personal and collective. Not to improve is sub- animal. This is where we are a class apart from the animal. The root cause of our Problems (another P) is the unrealised potential which drives us to all the substitutes, the bulk of our products and services. One reason why the markets are shrinking is that people eventually come to know that these were substitutes and might choose not to consume more of them as they mature. Recessions can be partly explained by this logic.

From a different perspective, there has been no recession as to our problems, in spite of all the solution providers, total and partial, the common position taken by Priests, Politicians, Pedagogues and Parents. The truth is that we have a hyper inflation in the scale and magnitude of our problems in spite of all the Progress which brings us to the issue of what is true progress, improvement or Performance. When you sum up, net improvements might be negative over centuries. The ecological footprint is a pointer to this.Business takes the position that they have either a product or service or a mix of both as the solution to a problem. The issue is what your business is. If one is in the business of shadows and substitutes, one will not be free from booms and busts whereas if one is in the business of continually creating net improvements continual growth follows. The same holds good at the level of individuals too.

The sub- animal is much worse than the animal. Animals have better community and they don’t kill within the community without rhyme or reason. They are true to their potential whereas though we have the potential we do not realise it. If we are unhappy about our collective behaviour the central reason is we seldom connect to our true potential nor do we have any clues as to our true potential, not that any of of us want not to improve. In the process we turn sub- animal in our behaviour. Animals sense it whether we are human or sub- animal. In extreme cases, they express it too. Somebody I knew was chased by dogs on the beach. His only option was to get into the water. The dogs waited on the beach, howling. He was rescued by the guards on the beach but committed suicide shortly thereafter.

M: So where are we now?

J: We need to go back to the map, the FD framework, which is a grand abstraction of the essentials of sustained high performance, how the flywheel of sustained high performance of the few works against the flywheel of common wisdom.

We are looking at the cardinal directions for the journey, from the centre, and the principles involved. We started with people and positions because what we see depends on where we stand. To fix our positions we need some kind of reference points, the sun, moon, the stars or use a compass or a GPS for a terrestrial journey. Same principles hold good for the other journey that we are discussing. The fixed position is our own centre, the home position, that we have the potential to improve continually. Having done that, we turn our attention to the NW, the potential. The SE is about performance and the gap between potential and performance which sets the direction for the journey of continual improvement, the process of recession proofing

M: What about NE and SW

J: It is the conflict between what we know and we need to know to go ahead with the journey. If NE is the garbage in us SW is about developing a technology to convert it into organic manure.

M: I certainly need another cup of coffee

J: I need one of those injurious to health poison sticks. Let us contribute to the GDP and ward off the recession to some extent

M: I am afraid that I will have to take a break from this dialogue. I have an interesting offer which I am accepting

J: Congrats, for recession proofing for another stretch of the journey. We can continue the dialogue through mails

We need to take a closer look at the architecture at the core.

Some more FAQs

J and M were cafe-hopping in Bangalore for the past many days
J is a retiree after working for 34 years. M is between jobs and waiting for the next call from the head hunter. He had been a country head of an MNC, one of the Fortune 100, till recently. Between coffee, lunch, clouds of smoke, coffee again and beer, the dialogue continues.

M:  How do I make my business, recession proof? Is there a secret? (J had borrowed the CD of The Secret from M, the previous day)

J:  Correction, how do I make myself recession proof? The secret is that there is no secret. It is pretty obvious. For most of us the code is to fail, go up and come down, boom and bust, birth and death, big bang and big crunch. They test the code and confirm that the code holds good and wait for their incentives, stock options and Nobels. The more elaborate and grandiose the project (Hadron?) more is the competitive advantage.   The economics of scale is in your favour (Krugman?)

M. I saw it coming every time on all six jobs spanning a career of nearly two decades. Got out at the nick of time when the down turn hadn’t begun. This is one thing good about the managerial career. In the medical profession or a captain of the ship would be sued for dereliction of your responsibility.

You seem to have done quite the opposite; you were stuck on your last job for 24 years!

J: Your planning horizon was 3 years for your business and 15 years for your career. Mine was 40 + years, since I decided to be a Facilitator. I did not differentiate between my career horizon and my personal one. I think I have enough steam left to go on for more than the remaining 13 years.  I have retired but nor retired from work, that would be another kind of suicide. So if you want to recession proof yourself you need to visualize your career over a longer planning horizon. If you want to recession proof your business, the minimum planning horizon shall be 10 – 14 years, covering a boom and bust, a complete cycle. In addition you need to get rid of all those codes that they planted in you over the years, at home, in the church, at school/ college and by the democrats and republicans, all taken together, over time, at least since the industrial revolution

M: That is indeed a tall order. I don’t have that kind of patience, period.

J: I think we are stuck here. But anyway since you have time on your side, recession proofed yourself for another two years; let us go ahead with the dialogue. It is better than going back to the same channels where they spread more gloom about the future of free markets and governments rushing in to bail out the pyramids. We are turning pro governance overnight!

M: Where do we begin?

J: Let us begin from the beginning, First Things First (Covey?). Where are we now?

M: We have moved down from the heights of irrational exuberance to the depths of depression?   Change is the only constant. It is like a roller coaster, a giant wheel for the grown ups

J:  Mind your language! It shows your code. In that case, changelessness also is a constant. Better debug your code for change and making a difference to, MAKING IMPROVEMENTS AND MAKING CONTINUAL IMPROVEMENTs    if you really want to recession proof yourself and your business.

You are no better than your code, your maps and tools.

M:  So where do we begin, with the clock or the compass?

J:  We go back to principles, always the compass first not the clock. They don’t change like you change into casuals and formals depending on the context.

Making a difference, my foot….. We need better maps for the journey ahead, a language of performance and improvement

M: Yet another model?

J: Not another model, a map of principles, that hold good for all the journeys of improvement, terrestrial, mental and or spiritual, whatever kind of journey that is ahead

M: Tell me more

J: Let us look at the Ps Map

M: The 4 Ps? , 7 Ps?  Product, price, promotion, place, people, process,

J: All those Ps together will not recession proof you or your business. But they will be useful when the missing Ps is taken care of, like the PHYSICIST from PHYSICS. I should be loyal to a good friend who is now one of the co- authors of the bible on marketing

M: You mean the one who copied your Ps map into his book on Organizational Behaviour and claims that he has developed it

J:  You are dead wrong there. This is someone you are yet to come across. He was a student of mine at one time and is now a Professor of Management. He copied a bad copy with the mistakes included. We are digressing; Let us come back to the map and assume that you are the traveller. What will be the first step, before the first step, to any journey? For seventeen years, I have been asking this question to mostly students of business, managers or business men and I am yet to get the right answer within a minute. Probably this was the first time they were confronted with it?

Most of them position products and organisations, yet seldom apply the same logic to their careers/personal lives

So after Principles, the next two Ps are PEOPLE and their POSITIONS. The first step to the journey is to answer the question. Where am I now? Where are we now? Fixing our lighthouse position, the invariant one, and then the variant positions in the direction of the journey and keep reflecting on the course in relation to the lighthouse position

M: Let us take a P break?

J: What is that?


2 thoughts on “Dialogues – Maslow revisited

  1. Pingback: Learning Plateaus, Teachers’ Day Out « First Discipline

  2. Pingback: 2010 in review « First Discipline

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